Reset Internet Settings: Open Command Prompt as Administrator
👇 See all 2 solutions belowWhat is Error 13801?
Windows System Error Code 13801, known as ERROR_IPSEC_IKE_AUTH_FAIL, is a Internet & WinHTTP error that occurs during WinHTTP, WinInet, and internet protocols. The error indicates that: IKE authentication credentials are unacceptable. When this error is encountered, the Windows operating system was unable to complete the requested operation within the internet services subsystem. The error code 13801 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_IPSEC_IKE_AUTH_FAIL maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within WinHTTP, WinInet, and internet protocols is essential for effective troubleshooting.
Common Causes
- System resource conflict: IKE authentication credentials are unacceptable.
- Proxy misconfigured
- SSL/TLS handshake failure
- Client certificate expired
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Read the full guide →Step-by-Step Solutions
- Open Command Prompt as Administrator
- Run: netsh winhttp reset proxy
- Open Internet Options → Advanced → Reset
- Restart your browser and applications
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*13801*" -or $_.Message -like "*ERROR_IPSEC_IKE_AUTH_FAIL*"} | Format-List💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Use centralized proxy management
- Keep root certificates updated
- Disable legacy SSL 3.0 protocol